Terms of Service

Last updated: May 5, 2026

1. Acceptance of Terms

By accessing or using ReplyFlow, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. Service Description

ReplyFlow provides AI-powered customer support reply generation for e-commerce businesses. The service uses artificial intelligence to suggest reply options based on customer messages you provide.

3. User Responsibilities

You are responsible for all content generated and sent using ReplyFlow. You agree not to use the service for illegal purposes, to send spam, or to violate any third-party rights.

4. Subscription and Billing

Paid plans are billed monthly. You may cancel at any time. Refunds are not provided for partial months. We reserve the right to change pricing with 30 days notice.

5. Limitation of Liability

ReplyFlow is provided "as is." We are not liable for any damages arising from use of the service, including but not limited to lost revenue or customer disputes resulting from AI-generated replies.

6. Termination

We reserve the right to terminate accounts that violate these terms. You may cancel your account at any time from the dashboard.

7. Contact

For questions about these terms, contact us at support@replyflowai.online.